1、在自己的手机上打开支付宝主页,找到【更多】这个按钮并点击进入即可。/iknow-pic.cdn.bcebos.com/0b7b02087bf40ad16091e648592c11dfa9ecce27"target="_blank">/iknow-pic.cdn.bcebos.com/0b7b02087bf40ad16091e648592c11dfa9ecce27?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"wqktp="https://iknow-pic.cdn.bcebos.com/0b7b02087bf40ad16091e648592c11dfa9ecce27"/>2、在里面会发现有很多不同的举氏应用图标,点击【便民生活】下的【我的客服】就可以了。/iknow-pic.cdn.bcebos.com/574e9258d109b3de18e3c5c3c2bf6c81800a4c38"target="_blank">/iknow-pic.cdn.bcebos.com/574e9258d109b3de18e3c5c3c2bf6c81800a4c38?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"wqktp="https://iknow-pic.cdn.bcebos.com/574e9258d109b3de18e3c5c3c2bf6c81800a4c38"/>3、会来到一个新的界面,需要点击位于底部的【在线客服】这个选项。/iknow-pic.cdn.bcebos.com/fcfaaf51f3deb48ffc308075fe1f3a292df5783b"target="_blank">/iknow-pic.cdn.bcebos.com/fcfaaf51f3deb48ffc308075fe1f3a292df5783b?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"wqktp="https://iknow-pic.cdn.bcebos.com/fcfaaf51f3deb48ffc308075fe1f3a292df5783b"/>4、这个时候可以输入【修改实名认证】,等弹出四个选项以后,选择想咨询的问题就行了。/iknow-pic.cdn.bcebos.com/503d269759ee3d6d479ca6604d166d224e4adec6"target="_blank">/iknow-pic.cdn.bcebos.com/503d269759ee3d6d479ca6604d166d224e4adec6?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"wqktp="https://iknow-pic.cdn.bcebos.com/503d269759ee3d6d479ca6604d166d224e4adec6"/>5、这个时候,在【点击修改姓名】提示那里选择进入就可以了。/iknow-pic.cdn.bcebos.com/503d269759ee3d6d4791a6604d166d224e4adec1"target="_blank">/iknow-pic.cdn.bcebos.com/503d269759ee3d6d4791a6604d166d224e4adec1?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"wqktp="https://iknow-pic.cdn.bcebos.com/503d269759ee3d6d4791a6604d166d224e4adec1"/>6、这样一来就要拍摄和上传身份证了,完成以后【确认并提交】等待审核通过支付宝实名认证的更改即可。/iknow-pic.cdn.bcebos.com/b2de9c82d158ccbfebd3949117d8bc3eb1354129"target="_blank">/iknow-pic.cdn.bcebos.com/b2de9c82d158ccbfebd3949117d8bc3eb1354129?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"wqktp="https://iknow-pic.cdn.bcebos.com/b2de9c82d158ccbfebd3949117d8bc3eb1354129"/>
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