Simone
一、能联系上原管理员扫码
1、登陆公众号后台，点击游凯左侧菜单《安全中心》-《管理员和运营者渣知设置-详情》-《修改》。
/iknow-pic.cdn.bcebos.com/d31b0ef41bd5ad6ee9a2c77a8dcb39dbb7fd3cc2"target="_blank">/iknow-pic.cdn.bcebos.com/d31b0ef41bd5ad6ee9a2c77a8dcb39dbb7fd3cc2?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"wqktp="https://iknow-pic.cdn.bcebos.com/d31b0ef41bd5ad6ee9a2c77a8dcb39dbb7fd3cc2"/>
2、原大管理员扫码，并在手机上点击确认。
3、输入新管理员手机号，获取验证码，新管理员扫码，绑定自己为新的大管理员。
/iknow-pic.cdn.bcebos.com/58ee3d6d55fbb2fbd77ffb82434a20a44723dcce"target="_blank">/iknow-pic.cdn.bcebos.com/58ee3d6d55fbb2fbd77ffb82434a20a44723dcce?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"wqktp="https://iknow-pic.cdn.bcebos.com/58ee3d6d55fbb2fbd77ffb82434a20a44723dcce"/>
二、不能联系大管理员扫码
大管理员离职联系不上了，或管理员微信号登陆不上了。请按照以下步骤执行：
1、进入公众号登陆界面，点击页面中《登陆遇到问题》。
/iknow-pic.cdn.bcebos.com/728da9773912b31bd7b36eb98a18367adbb4e147"target="_blank">/iknow-pic.cdn.bcebos.com/728da9773912b31bd7b36eb98a18367adbb4e147?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"wqktp="https://iknow-pic.cdn.bcebos.com/728da9773912b31bd7b36eb98a18367adbb4e147"/>
2、点击页面中《忘记账号》。
/iknow-pic.cdn.bcebos.com/e4dde71190ef76c64e5358bb9116fdfaae516799"target="_blank">/iknow-pic.cdn.bcebos.com/e4dde71190ef76c64e5358bb9116fdfaae516799?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"wqktp="https://iknow-pic.cdn.bcebos.com/e4dde71190ef76c64e5358bb9116fdfaae516799"/>
3、输入你的公众号名称，选择自己的公众号，点击下一步，并查看阅读须知，点击确定。
/iknow-pic.cdn.bcebos.com/a1ec08fa513d2697c93babcd59fbb2fb4216d8b2"target="_blank">/iknow-pic.cdn.bcebos.com/a1ec08fa513d2697c93babcd59fbb2fb4216d8b2?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"wqktp="https://iknow-pic.cdn.bcebos.com/a1ec08fa513d2697c93babcd59fbb2fb4216d8b2"/>
4、在界面中，输入公众号主题的公司名称、营业执照号、支付验证（输入自己公帐信息，后面需要打款验证）。
/iknow-pic.cdn.bcebos.com/cdbf6c81800a19d8b6e727953ffa828ba71e46bd"target="_blank">/iknow-pic.cdn.bcebos.com/cdbf6c81800a19d8b6e727953ffa828ba71e46bd?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"wqktp="https://iknow-pic.cdn.bcebos.com/cdbf6c81800a19d8b6e727953ffa828ba71e46bd"/>
5、继续输入新管理员姓名、身份证号、并进行扫码确认身份。
6、输入邮箱，该邮箱将作为新的登陆邮箱。
/iknow-pic.cdn.bcebos.com/4ec2d5628535e5dd01ca064f7ac6a7efcf1b62b8"target="_blank">/iknow-pic.cdn.bcebos.com/4ec2d5628535e5dd01ca064f7ac6a7efcf1b62b8?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"wqktp="https://iknow-pic.cdn.bcebos.com/4ec2d5628535e5dd01ca064f7ac6a7efcf1b62b8"/>
7、信息提交后，腾讯会发到第6步中的邮箱一封确认邮件。打开邮件，点击一下链接就行了。
/iknow-pic.cdn.bcebos.com/a08b87d6277f9e2f7309bf981330e924b899f366"target="_blank">/iknow-pic.cdn.bcebos.com/a08b87d6277f9e2f7309bf981330e924b899f366?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"wqktp="https://iknow-pic.cdn.bcebos.com/a08b87d6277f9e2f7309bf981330e924b899f366"/>
8、邮件验证之后，腾讯会往新管理员的微信发一条通知，通知里包括打款验证账号和金额。使用第4步当中的公司公帐进行打款。
9、打款后，请耐心等待1-3天，腾讯受理后，新的管理员就更换成功了。
1、首先登录微信公众平台。
/iknow-pic.cdn.bcebos.com/d043ad4bd11373f0c858c20fa80f4bfbfbed043e"target="_blank">/iknow-pic.cdn.bcebos.com/d043ad4bd11373f0c858c20fa80f4bfbfbed043e?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"wqktp="https://iknow-pic.cdn.bcebos.com/d043ad4bd11373f0c858c20fa80f4bfbfbed043e"/>
2、登录了自己的微信公众号后，点击左侧的功能列表的“安全中心”。
/iknow-pic.cdn.bcebos.com/d31b0ef41bd5ad6eef8ac97a8dcb39dbb6fd3c2a"target="_blank">/iknow-pic.cdn.bcebos.com/d31b0ef41bd5ad6eef8ac97a8dcb39dbb6fd3c2a?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"wqktp="https://iknow-pic.cdn.bcebos.com/d31b0ef41bd5ad6eef8ac97a8dcb39dbb6fd3c2a"/>
3、点击“管理员微信号”。
/iknow-pic.cdn.bcebos.com/5ab5c9ea15ce36d360592ea036f33a87e850b1c5"target="_blank">/iknow-pic.cdn.bcebos.com/5ab5c9ea15ce36d360592ea036f33a87e850b1c5?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"wqktp="https://iknow-pic.cdn.bcebos.com/5ab5c9ea15ce36d360592ea036f33a87e850b1c5"/>
4、点击“绑定运营者微信账号”。
/iknow-pic.cdn.bcebos.com/962bd40735fae6cd44b606f103b30f2442a70f1b"target="_blank">/iknow-pic.cdn.bcebos.com/962bd40735fae6cd44b606f103b30f2442a70f1b?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"wqktp="https://iknow-pic.cdn.bcebos.com/962bd40735fae6cd44b606f103b30f2442a70f1b"/>
5、输入需绑定运营者微信号并点击邀请绑定。
/iknow-pic.cdn.bcebos.com/242dd42a2834349bb3f7c315c5ea15ce37d3bea9"target="_blank">/iknow-pic.cdn.bcebos.com/242dd42a2834349bb3f7c315c5ea15ce37d3bea9?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"wqktp="https://iknow-pic.cdn.bcebos.com/242dd42a2834349bb3f7c315c5ea15ce37d3bea9"/>
6、第一位管理员在自己的手机上用微信扫描二维码确认邀请。
/iknow-pic.cdn.bcebos.com/7dd98d1001e93901f98920ae77ec54e737d19693"target="_blank">/iknow-pic.cdn.bcebos.com/7dd98d1001e93901f98920ae77ec54e737d19693?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"wqktp="https://iknow-pic.cdn.bcebos.com/7dd98d1001e93901f98920ae77ec54e737d19693"/>
7、被邀请的管理员在微信中接受邀请即可。
/iknow-pic.cdn.bcebos.com/c8ea15ce36d3d53900d3a2533687e950342ab0b0"target="_blank">/iknow-pic.cdn.bcebos.com/c8ea15ce36d3d53900d3a2533687e950342ab0b0?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"wqktp="https://iknow-pic.cdn.bcebos.com/c8ea15ce36d3d53900d3a2533687e950342ab0b0"/>
